Welcome to Ruff Play Dog Daycare!
Thank you for choosing us to take of your fur family member!
When you drop off your dog at Ruff Play, be assured that we will look after them as we would our own dogs.
Their day will be filled with high quality supervised care with things like:
- Safe play and socialization with other dogs
- Walks and other exercise
We provide toys, treats and a place to rest. If you wish to provide your dog’s favourite meal or treat, we will ensure that it is offered to you dog in a separate kennel so that they may enjoy it in peace.
Please see Do Not bring personal toys or blankets as we cannot guarantee that they will not get shared with other dogs. We would hate to see any damage to their personal belongings.
Progress reports will be given through occasional report cards as well as through daily conversations with our daycare staff.
We look forward to getting to know your best friend!
The Ruff Play Daycare Family
A Day with Us
We know how important structure is for your dog’s development.
Here is a typical day at Ruff Play Dog Daycare:
Opening - 12PM
Fully supervised open play time where your dog will play, run, socialize sniff and have fun. We are lucky to be close to Muskeg Creek Trails and The Riverfront Walking Trails. Walks start at 10AM and continue throughout the day, weather permitting*.
12PM - 2PM
Well-deserved rest time where the dogs can choose to have a nap, have some people time, and lunch (for those dogs where food, snacks have been provided) or just generally some calm time.
2PM - Closing
Afternoon walks and play time before pet parents pick up a calm, tired and happy pup!
Our days are subject to change as we occasionally offer special activities like sprinklers, kiddie pools, and our popular Monthly Themed Parties.
Picking Up your Pup
All dogs must be picked up before 6PM. Come into Tracker’s and tell the store staff who you are coming to get, and we’ll get your pup ready to go. This is a great time to pay for your pup and pick them up something special!
Dogs will only be discharged to the individual who dropped them off or to one of your alternate contacts directed on your Admission Form.
If any other alternate pick-up arrangements need to be made please let us know at drop off.
Late Pick Ups
Late Fees: $25/15 minutes up to $75
If you are unable to pick up your dog by 6PM, please let us know ASAP (Late fees may still apply).
At 6:45PM, your dog will be taken to Robson’s Wags and Walk where your pup can spend the night (additional fees may apply) until you are able to get them.
If you have an emergency, please contact us ASAP and we will help where we are able.
*Note on Daycare’s Impact on House Training
Dogs experience their world through smell, sight and sound. Happy tails, fur friends and the opportunity to exercise have great value along with words of praise making for dogs that are very excited to come visit.
This different environment means that your dog should not change their at-home potty behaviour. The smells, sights & sounds are very different!
Ruff Play Dog Daycare Expectations
To ensure that all dogs at our daycare have the best chance of success, we have the following expectations.
We accept dogs of all ages and breeds. Puppies must be 8+ weeks and on a vaccination program. Puppies or shelter dogs must have been in the home for at least two weeks prior to attending daycare.
- All dogs must have proof of vaccines that will be kept on file
Required vaccines include:
Fixed vs. Natural
- Fixed females and males are welcome.
- All male dogs over the age of 6 – 7 months must be neutered to attend, no exceptions. This is due to how the other dogs may react to their hormones.
- Female dogs are not permitted in the daycare while on their heat cycle.
- Dogs that are currently ill or injured are not permitted at daycare. Owners certify by signing their entry application that their dogs are in good health.
- All dogs must be non-aggressive and not food or toy possessive. Owners certify by signing their application that their dog has no history of harming or threatening another animal or person.
*Ruff Play is permitted to make the final decision if a dog is an appropriate fit for the daycare environment.
- Daycare passes have no cash value, are non-refundable. No exceptions.
* Passes are transferable under certain expectations.